QUESTIONS & ANSWERS

– FIND ANSWERS TO FREQUENTLY ASKED QUESTIONS –

AWe happily translate over 50+ languages. If you have a question about a specific language or dialect, please feel free to e-mail our team at support@arctranslationservices.com

AEstimated turnaround time for orders will generally take from 24 to 72 hours depending on a number of factors such as language, number of pages, and estimated word count. Please Request a Quote for further information. Please note: our turnaround times exclude weekends & holidays.

AArc Translation Services employs a sophisticated global network of professional translators. We employ cutting-edge technology to securely translate and review your documents with minimal delay.

AYes! Our team of professional translators has experience translating thousands of documents, varying in size and in nature, from a variety of countries and government institutions.

AOur translation staff is thoroughly tested to ensure the highest quality of work. Our screening process includes a multiple choice exam, several free response questions, a test on culture in their specific language pair, and additional measures.

AIt’s simple. If your translation is not accepted by USCIS for any reason, we’ll refund your money.
Our translations are typically accepted by any government agency or authority that requires a certified translation. In most cases, if they do not accept your translation, we will offer a full refund.

AWe offer multiple easy payment methods.
– Any major credit or debit card including: Visa, MasterCard, Discover, American Express
– Square

AIf you received a refund notice e-mail, it may take up to 48 hours for the credit to be posted to your original payment account.